FAQ

Frequently asked questions.

Are you an airline?

No. Apex Travel Point is an independent consultation service operated by Vrz Bills Services LLC. We are not an airline, and we are not affiliated with, endorsed by, or acting on behalf of any airline.

Do you sell airline tickets?

No. We provide research and routing consultation. If you choose to book after speaking with us, you do so directly with the airline or your chosen booking channel.

How much does a consultation cost?

Our standard consultation fee is a flat $49 per session. It is confirmed verbally before your consultant begins any research. See our Pricing page for full details.

Am I obligated to book anything?

No. You are never obligated to book a flight as a result of speaking with us. The fee covers the consultation itself, not a completed booking.

Can you guarantee a lower fare?

No. We do not guarantee fares, availability, or schedules. Our value is in the research and routing guidance we provide, not in exclusive pricing.

I need help with a refund or a flight that was cancelled by the airline. Can you help?

Refunds, cancellations, delays, and schedule changes are handled directly by the airline you booked with. Please contact your airline or the platform where you purchased your ticket.

Who do I speak with if I have a billing question about your consultation fee?

Call (800) 555-0199 or email support@apextravelpoint.com. See our Refund & Cancellation Policy for details.

Still have a question?

Call us directly — a consultant can answer before you commit to anything.

(800) 555-0199